Tag: Women
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Becoming a Good Tech Writer: Simple Steps to Build Skill and Confidence
Technical writing is all about explaining complex concepts in simple language for people who are not familiar with them. The goal is to make technological terms easy and relatable to readers. If you’ve ever thought about writing tutorials, documentation, or tech blogs, here are a few steps to help you grow as a tech writer.…
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5 Mistakes Women in Tech Make When Building Their Online Presence
Have you ever typed your name into a search engine and nothing about you or your work pops up? That’s a sign that you are not visible enough, and you need to do better. Yes, having great skills and a good career is important, but nothing beats visibility. It can open doors you didn’t even…
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The Emotional Reality of Customer Service
Every day, customer service professionals are faced with different kinds of emotions that they have to take in without a choice, whether it is anger, confusion, relief, or gratitude. This is because their work demands empathy and patience, regardless of what they themselves are going through. In a conversation with The Stack Journal, Priscilia Amadi…
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The Human Side of Customer Experience with Gladys Israel
What does customer service mean to you? To some, it is just a faceless voice on the phone; to others, it is a polite message in a chatbot. But behind every interaction you make, there is a person carrying the satisfaction and frustrations of customers, and most times, they don’t even get credit for it. …
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Understanding the Difference Between Generative AI and Predictive AI
Almost everyone is familiar with some form of AI. Some of us use it to improve our workflow, generate images, or get recommendations on what to buy next. But what many people do not realise is that AI comes in different types and it is designed for different purposes. However, there are two common ones…
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Woman in Tech for the Week: Emilie Bodoin
Emilie Bodoin, founder of Pure Lithium, has always been someone who saw obstacles as doors that are waiting to be pushed. It was her obsession with solving long-term problems that led her to create Pure Lithium in 2020, a company that is set on changing how the world produces and stores energy. Today, Emilie is…
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Startup Spotlight: Beeva AI
Beeva AI is a beauty technology startup founded in 2024 by Precious Adeyemi and Akweley Abena Okai. The company creates personalized skincare, especially for people with darker skin. It uses artificial intelligence and dermatological science to make professional skincare more accessible, inclusive, and personalised to individual skin needs. With their AI-powered platform, users can upload…
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Business Intelligence Analyst vs Data Scientist: What’s the Difference and Which Career Is Right for You?
Have you ever wondered who a business analyst is and how they are different from a data scientist? Now that data is a big deal in tech, this is a very common question that people ask. Every company wants to understand their customers better, make smarter decisions, and stay ahead of the competition. But to…
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Startup Spotlight: Salpha Energy
Salpha Energy is a Nigerian clean energy company founded in 2017 by Sandra Chukwudozie. The company designs, assembles, finances, and distributes solar home systems to underserved households and small businesses in both rural and urban parts of Nigeria. Their goal is to provide reliable, affordable energy access to people often left out of the normal…
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Woman in Tech for the Week: Vivian Mbene
Vivian Mbene is the current Chief Operating Officer at Breet, a fintech company under Inbreetic Technologies. She was appointed on January 15, 2025, and is responsible for coordinating operations, strategy, and product delivery across Nigeria and Ghana. She contributed significantly to the launch of Breet 3.0, an upgrade that has made cryptocurrency simpler, more accessible,…