Author: Miracle Okah
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Virtual Assistant vs Executive Assistant: Which One Fits Your Career Goals in 2025?
If you have always wondered what exactly a virtual assistant does and how they are different from an executive assistant, this article will clear things up for you. Even though both roles seem to manage schedules, handle communication, and help keep things organized, they operate in different ways. For example, their work settings are different,…
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Becoming a Good Tech Writer: Simple Steps to Build Skill and Confidence
Technical writing is all about explaining complex concepts in simple language for people who are not familiar with them. The goal is to make technological terms easy and relatable to readers. If you’ve ever thought about writing tutorials, documentation, or tech blogs, here are a few steps to help you grow as a tech writer.…
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5 Mistakes Women in Tech Make When Building Their Online Presence
Have you ever typed your name into a search engine and nothing about you or your work pops up? That’s a sign that you are not visible enough, and you need to do better. Yes, having great skills and a good career is important, but nothing beats visibility. It can open doors you didn’t even…
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The Emotional Reality of Customer Service
Every day, customer service professionals are faced with different kinds of emotions that they have to take in without a choice, whether it is anger, confusion, relief, or gratitude. This is because their work demands empathy and patience, regardless of what they themselves are going through. In a conversation with The Stack Journal, Priscilia Amadi…
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The Human Side of Customer Experience with Gladys Israel
What does customer service mean to you? To some, it is just a faceless voice on the phone; to others, it is a polite message in a chatbot. But behind every interaction you make, there is a person carrying the satisfaction and frustrations of customers, and most times, they don’t even get credit for it. …
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5 Reasons Why You’re Finding It Hard to Learn a New Tech Skill
Have you ever started an online course only to abandon it halfway? Well, don’t think too much about it, it happens to the best of us. At some point, almost everyone has signed up for a course they never finished, even after starting with so much excitement. But why does this happen, especially when it…
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Understanding the Difference Between Generative AI and Predictive AI
Almost everyone is familiar with some form of AI. Some of us use it to improve our workflow, generate images, or get recommendations on what to buy next. But what many people do not realise is that AI comes in different types and it is designed for different purposes. However, there are two common ones…
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How to Pitch Your First Tech Idea to Investors
Did you know that, as of 2025, women-led startups in Nigeria receive less than 2% of venture capital funding? Having a tech business idea is not enough; you need money to fund it and turn it into reality. For female founders who are just navigating an industry where only a small fraction of startups get…
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Woman in Tech for the Week: Emilie Bodoin
Emilie Bodoin, founder of Pure Lithium, has always been someone who saw obstacles as doors that are waiting to be pushed. It was her obsession with solving long-term problems that led her to create Pure Lithium in 2020, a company that is set on changing how the world produces and stores energy. Today, Emilie is…
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5 Beginner-Friendly Tech Jobs You Can Do While Building Bigger Skills
Have you ever wondered what beginner-friendly job you can do while building other scalable skills for bigger opportunities in tech? Here are perfect jobs with great pay that let you earn as you learn. 1. Virtual Assistant (VA) If you can organize your own life, then you can definitely organize someone else’s and get paid…